General Information
Tempo Traveller 12+17 Seater
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Rental Conditions
Taxi Service Terms & Conditions
1. Services Provided
* Scope: The Company provides on-demand transportation services via licensed vehicles and professional drivers.
* Booking: Reservations can be made via [App/Website/Phone]. A booking is confirmed only when the user receives a confirmation notification.
2. User Responsibilities
* Conduct: Passengers are expected to behave civilly. Smoking, illegal drug use, and rowdy behavior are strictly prohibited.
* Safety: Seatbelts must be worn at all times. Children must be secured in age-appropriate safety seats (provided by the user unless otherwise arranged).
* Damage: The user is financially responsible for any physical damage to the vehicle interior or exterior caused by their actions (e.g., spills, broken fixtures, or "soiling fees").
3. Fares and Payments
| Charge Type | Description |
|---|---|
| Standard Fare | Based on metered distance or a pre-agreed flat rate. |
| Wait Time | Charged after a [5-minute] grace period from the scheduled pickup. |
| Cancellations | Fees apply if canceled within [10 minutes] of the driver's arrival. |
| Surcharges | May apply for late-night trips, holidays, or heavy luggage. |
4. Luggage and Personal Property
* Limits: Luggage is limited to what can safely fit in the vehicle’s trunk/boot.
* Liability: The Company is not responsible for items left behind in the vehicle. We will make a reasonable effort to return found items, but courier fees may apply.
5. Cancellations & No-Shows
* User Cancellation: Must be done via the app or dispatch office.
* Company Cancellation: We reserve the right to cancel a booking due to extreme weather, mechanical failure, or safety concerns. In such cases, a full refund (if prepaid) will be issued.
6. Limitation of Liability
* The Company is not liable for delays caused by traffic accidents, road closures, or "Acts of God."
* Our total liability for any claim shall not exceed the total fare paid for the trip in question.
> Note on Compliance: This document assumes your service operates under local municipal transport laws. Ensure your drivers hold the necessary commercial licenses and insurance policies required by your specific region.
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Would you like me to help you draft a specific "Privacy Policy" to go along with these terms, or perhaps a "Code of Conduct" for your drivers?